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      Customer Support Specialist Interview

      Jun 4, 2023
      Anonymous employee
      Augusta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at EagleView (Augusta, GA) in May 2023

      Interview

      Phone screen with in-house recruiter then a panel interview on Teams. This was honestly the best interview process I've ever experienced. The recruiter Stefanie (who I see reads and responds to some of these reviews here. Hi!) was so helpful and supportive. She always kept me updated on each step of the process and it always felt like she actually cared and wasn't there just to meet a recruitment quota. Everyone at the panel interview was so friendly and genuine-feeling, giving it a very relaxed atmosphere. It just felt like a nice conversation with some nice people instead of an uncomfortable interrogation like so many other companies seem to do these days. Everyone involved in the process has been so sincere and respectful, treating me like an actual human being instead of just a tool they could get some use out of, and I can't even tell you how much that means to me with how exhausting and spirit-crushing job hunting often is these days. Very excited to be starting my new job with them tomorrow!

      Interview questions [1]

      Question 1

      There were some of the standard interview questions like "what was a difficult situation with a customer you had and how did you deal with it", but also some interesting casual ones I didn't expect like "what's your favorite movie" and "what's your greatest fear". It was nice to hear something different than the usual same 5 questions everyone always asks.
      Answer question
      3
      avatar
      EagleView response
      3y
      Thank you for taking the time to review your interview process! We are happy to hear you had a positive experience with our team members! We're thrilled to hear that you found the interview process to be engaging, informative, and relaxed. Our team takes great pride in creating a great interview experience, especially one that reflects the culture of the team. We're glad to hear that it was reflected in your experience! And yes, you're right, while this isn't Stefanie, I do work closely with her and I'm glad you were able to experience the hard work she puts into her candidate experience :). If you'd like to share any additional feedback or suggestions, please don't hesitate to reach out to us at: careers@eagleview.com --- Christopher Rivera, EagleView Recruiter