Customer Service Representative applicants have rated the interview process at Ecolab with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 69.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 39 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Ecolab overall takes an average of 32 days.
Common stages of the interview process at Ecolab as a Customer Service Representative according to 18 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 16%
Drug test: 13%
Group panel interview: 11%
Skills test: 11%
Background check: 9%
IQ intelligence test: 5%
Presentation: 5%
Personality test: 5%
Other: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Ecolab (Eagan, MN)
Interview
Over the phone interview then 1hr in person interview , very professional and polite , got to shadow an employee to see how things work. Very informative and I’m excited about working for them
Sympathisch offenes Gespräch, Motivation und Historie wurde abgefragt. Einstellung zum Team und Zusammenarbeit war wichtig und wurde viel wert darauf gelegt. Besprechung des Persönlichkeits- und Fähigkeitsassessment, einzelner Situationen in welchen dieses Zutreffen könnte
Interview questions [1]
Question 1
Fragen zu Perönlichkeit, allgemeines online Assessment
Straight forward interview process. Usual three sets of interviews. Staff seemed friendly and welcoming into new role. Daily role was pretty specific. They offer great detail on company development opportunities.
Multiple interviews. Good discussion and good communication on each step. Each interviewer was very thorough and had good questions. The total process for me from application to getting the job took about one month.
Interview questions [1]
Question 1
How do you handle a tough situation with a customer