I applied online. The process took 1+ week. I interviewed at Ecolab (Eagan, MN) in May 2018
Interview
interviewed with a hiring manager then got a call about a week for an offer. required to do a drug test and background check. After I got approved, I got the offer to sign the contract and start date.
Sympathisch offenes Gespräch, Motivation und Historie wurde abgefragt. Einstellung zum Team und Zusammenarbeit war wichtig und wurde viel wert darauf gelegt. Besprechung des Persönlichkeits- und Fähigkeitsassessment, einzelner Situationen in welchen dieses Zutreffen könnte
Interview questions [1]
Question 1
Fragen zu Perönlichkeit, allgemeines online Assessment
Straight forward interview process. Usual three sets of interviews. Staff seemed friendly and welcoming into new role. Daily role was pretty specific. They offer great detail on company development opportunities.
Multiple interviews. Good discussion and good communication on each step. Each interviewer was very thorough and had good questions. The total process for me from application to getting the job took about one month.
Interview questions [1]
Question 1
How do you handle a tough situation with a customer
Customer Service Representative applicants have rated the interview process at Ecolab with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 69.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 39 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Ecolab overall takes an average of 32 days.
Common stages of the interview process at Ecolab as a Customer Service Representative according to 18 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 16%
Drug test: 13%
Skills test: 11%
Group panel interview: 11%
Background check: 9%
IQ intelligence test: 5%
Personality test: 5%
Presentation: 5%
Other: 4%
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