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      Elavon

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      Customer Care Representative Interview

      Oct 15, 2017
      Anonymous employee
      Knoxville, TN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 5 days. I interviewed at Elavon (Knoxville, TN) in Oct 2017

      Interview

      The hiring and interview process went very smoothly. It offered a perfect balance of laid back and professional. They asked a pretty general set of interview questions that you would find at any other job interview.

      Interview questions [1]

      Question 1

      Give me an instance where you had an irate or angry customer and could not please them.
      1 Answer

      Elavon interviews FAQs

      • Customer Care Representative applicants have rated the interview process at Elavon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 59.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Representative roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Elavon overall takes an average of 22 days.
      • Common stages of the interview process at Elavon as a Customer Care Representative according to 1 Glassdoor interviews include:

        Background check:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(38) ;
        2. Customer Service Representative(26) ;
        3. Sales Representative(18) ;
        4. Sales(17) ;
        5. Project Manager(15) ;
        6. Manager(13) ;
        7. Account Manager(12) ;
        8. Credit Analyst(11) ;
        9. Customer Service/Technical Support(9) ;
        10. Business Analyst(8) ;
        11. Relationship Manager(7) ;
        12. Analyst(6) ;
        13. Customer Care Representative(6) ;
        14. Market Manager(6) ;
        15. Sales Executive(6) .


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