Customer Success Manager applicants have rated the interview process at ElevenLabs with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 57.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ElevenLabs overall takes an average of 31 days.
Common stages of the interview process at ElevenLabs as a Customer Success Manager according to 2 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Skills test: 25%
Other: 25%
Here are the most commonly searched roles for interview reports -
Interview with recruiter was pleasant and smooth.
The second round was with the hiring manager, who joined the call 10 minutes later than the agreed time and rushed through the remaining 20 minutes. She was extremely cold and uninterested throughout the interview.
For a remote-first company, I fee like it would have been awful to be an IC under her management, therefore I believe I dodged a massive bullet here.
Interview questions [1]
Question 1
Why ElevenLabs?
Give me an example of a campaign that you ran that was very successful.
Thank you for sharing this. We are sorry the second interview did not feel the way it should have - a late start and a rushed end is not the experience we want any candidate to leave with. If you would like to share more about what happened directly, we would value the conversation in confidence.
Thank you for taking the time to write this.
ElevenLabs Talent Team
Other Customer Success Manager Interview Reviews for ElevenLabs
I had a great experience interviewing with ElevenLabs. Every person I spoke with was highly professional and clearly competent in their area. The entire process was well-organized, and I appreciated how respectful and considerate the team was toward candidates. I also received direct and insightful feedback after my interviews, which showed that they value transparency and growth. Overall, it was one of the most professional interview experiences I’ve had.
Thank you for the gracious note. Receiving direct feedback after the interviews is the kind of detail we are grateful you flagged.
We appreciate the warmth.
ElevenLabs Talent Team
I applied online. The process took 1 week. I interviewed at ElevenLabs (New York, NY) in Jan 2025
Interview
Positive experience in my initial conversation, and was advised that that team always lets candidates know if they're moving forward or not after having a phone screen. It was disappointing to not hear back after several attempts to get in touch with the recruiter I already spoke with.
Thank you for the clear flag. A recruiter committing to follow up either way and then not, especially after several attempts on your side, is the kind of broken commitment that we take seriously. We are here if you would like to share more directly.
Thank you for taking the time.
ElevenLabs Talent Team