Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Empower AI overall takes an average of 17 days.
Common stages of the interview process at Empower AI as a Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 33%
Skills test: 17%
Drug test: 17%
Personality test: 17%
Background check: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Empower AI (Vestal, NY) in Mar 2013
Interview
Filled application out online. Received a call to come in to a face to face interview. Pretty basic questions. Interviewer was friendly however I went into the interview believing I was interviewing for a collections job and found out it was actually a customer service job for a very large utility company.
Interview questions [1]
Question 1
How would you handle a rude customer.... Tell me something about yourself.
I applied online. The process took 1 week. I interviewed at Empower AI (New York, NY) in Aug 2018
Interview
They didn't hire me because they found out I was pregnant they tell me one minute I'm great and perfect for the job and then next minute I didn't get hired because I'm pregnant. Obviously they can't say that but something is up if I was perfect for the job and then they didn't hire me after finding out I was pregnant.. something NEEDS to be done!!