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      Empower

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      Related searches: Empower reviews | Empower jobs | Empower salaries | Empower benefits | Empower conversations
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      Participant Services Representative Interview

      Mar 3, 2019
      Anonymous employee
      Andover, MA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Empower (Andover, MA)

      Interview

      The process is lengthy. It takes between 2-3 weeks. You have a phone interview . Once you pass the phone interview then you have an in-person interview . You are normally interviewed by a team lead and a manager. It normally is 1-1.5 hours.

      Interview questions [1]

      Question 1

      So tell me a little bit about you self?
      1 Answer

      Other Participant Services Representative Interview Reviews for Empower

      Participant Services Representative Interview

      Feb 8, 2018
      Anonymous employee
      Greenwood Village, Arapahoe, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Empower (Greenwood Village, Arapahoe, CO) in Jan 2018

      Interview

      Took a couple weeks for callback, but then the process was pretty clear-cut. 1st interview with recruiter, 2nd interview with manager. Shortly followed by a background check. Once that clears it is a pretty quick and easy process to get drug screen and other requirements completed.

      Interview questions [1]

      Question 1

      What are the challenges of working from home?
      1 Answer

      Participant Services Representative Interview

      May 31, 2015
      Anonymous employee
      Andover, MA
      Accepted offer
      Neutral experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Empower (Andover, MA) in Jul 2014

      Interview

      Very short interview process. Had 3 total interviews. I had the intereview over skype but most people have it in person. First interview was a phone screen and the next was with the 2 call center supervisors.

      Interview questions [1]

      Question 1

      Be able to have a great customer service example
      Answer question

      Jobs at Empower

      3 jobs in United States
      Retirement Plan Counselor - Portland, Oregon
      Portland, OR
      ·
      $60K - $84K /yr
      (Employer provided)
      View job
      Retirement Plan Counselor
      Raleigh, NC
      ·
      $60K - $84K /yr
      (Employer provided)
      View job
      Retirement Plan Counselor - Bay Area
      San Francisco, CA
      ·
      $66K - $93K /yr
      (Employer provided)
      View job

      Empower interviews FAQs

      • Participant Services Representative applicants have rated the interview process at Empower with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 54.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Participant Services Representative roles take an average of 18 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Empower overall takes an average of 28 days.
      • Common stages of the interview process at Empower as a Participant Services Representative according to 3 Glassdoor interviews include:

        Phone interview:  33%

        Group panel interview:  22%

        Background check:  11%

        Drug test:  11%

        Skills test:  11%

        One on one interview:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Software Developer(58) ;
        2. Retirement Representative(57) ;
        3. Customer Service Representative(55) ;
        4. Retirement Consultant(46) ;
        5. Manager(42) ;
        6. Retirement Specialist(37) ;
        7. Software Engineer(35) ;
        8. Senior Software Engineer(34) ;
        9. Director(32) ;
        10. Specialist(31) ;
        11. Associate Specialist(30) ;
        12. Client Services Manager(29) ;
        13. Relationship Manager(29) ;
        14. Senior Retirement Consultant(29) ;
        15. Analyst(27) .


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