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      Empower

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      Related searches: Empower reviews | Empower jobs | Empower salaries | Empower benefits | Empower conversations
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      Financial Services Representative Interview

      Jul 19, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Empower

      Interview

      A recruiter reached out the day after I applied to set up a phone interview. The recruiter set up an interview with the hiring manager that day and I am expecting an offer.

      Interview questions [1]

      Question 1

      What is one thing you've had to deal with but weren't expecting?
      Answer question

      Other Financial Services Representative Interview Reviews for Empower

      Financial Services Representative Interview

      Oct 22, 2025
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Empower (Las Vegas, NV) in Oct 2025

      Interview

      -Applied online -Assessment was sent to me a couple of days later -Was notified that I passed the assessment within a couple of hours and then was sent a link to schedule a video interview with a recruiter same day -Interview lasted about 20–30 minutes. We went over my resume, what the job entails, she told me the job starts at about $22 per hour, fully remote, and went over benefits -She told me she was going to move me forward to the next step to interview with managers and scheduled the interview on the spot -The interview was 3 days later with two managers via Zoom. They asked STAR-based questions -They went over the job again at the end, the requirements, etc., and told me I’d hear something back within a week -24 hours later, I received a job offer -24 hours after that, the background check process began. They asked for 10 years of history and will run a credit check. -Start date is in about 30 days and they ended up offering me $24 an hour -Very laid-back and great experience

      Interview questions [1]

      Question 1

      Why should we hire you over other candidates? Describe a time you dealt with a difficult customer? What software systems are you familiar with? Name a time you had to deal with change that you weren’t happy with?
      Answer question

      Financial Services Representative Interview

      Oct 24, 2018
      Anonymous employee
      Greenwood Village, Arapahoe, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Empower (Greenwood Village, Arapahoe, CO) in Oct 2018

      Interview

      Within 2 days of sending my resume I received a call. The call then turned into a phone interview which led to an in person interview the following day. Although they were unsure of what was going on and who was going to be conducting my interview due to miscommunications (ended up starting 30 minutes after I was asked to be there) it was a pleasant experience. From the minute I walked in to the minute I left everyone was wonderful and kind. The atmosphere was very warm and inviting. My interview was roughly a little over 30 minutes which was conducted by the HR hiring manager, who was a great to speak with.

      Interview questions [1]

      Question 1

      How to you build rapport with customers over the phone?
      Answer question

      Empower interviews FAQs

      • Financial Services Representative applicants have rated the interview process at Empower with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Financial Services Representative roles take an average of 6 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Empower overall takes an average of 28 days.
      • Common stages of the interview process at Empower as a Financial Services Representative according to 3 Glassdoor interviews include:

        Skills test:  20%

        One on one interview:  20%

        Phone interview:  13%

        Drug test:  13%

        Background check:  13%

        Personality test:  7%

        Group panel interview:  7%

        Presentation:  7%

      • Here are the most commonly searched roles for interview reports -

        1. Software Developer(58) ;
        2. Retirement Representative(57) ;
        3. Customer Service Representative(55) ;
        4. Retirement Consultant(46) ;
        5. Manager(42) ;
        6. Retirement Specialist(37) ;
        7. Software Engineer(35) ;
        8. Senior Software Engineer(34) ;
        9. Director(32) ;
        10. Specialist(31) ;
        11. Associate Specialist(30) ;
        12. Client Services Manager(29) ;
        13. Relationship Manager(29) ;
        14. Senior Retirement Consultant(29) ;
        15. Analyst(27) .


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    • Jobs at Empower

      3 jobs in United States
      Retirement Plan Counselor
      Raleigh, NC
      ·
      $60K - $84K /yr
      (Employer provided)
      View job
      Retirement Plan Counselor - Bay Area
      San Francisco, CA
      ·
      $66K - $93K /yr
      (Employer provided)
      View job
      Retirement Plan Counselor - Portland, Oregon
      Portland, OR
      ·
      $60K - $84K /yr
      (Employer provided)
      View job
      View all Financial Services Representative Jobs