Collections Representative applicants have rated the interview process at Enova with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 56.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Collections Representative roles take an average of 8 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Enova overall takes an average of 14 days.
Common stages of the interview process at Enova as a Collections Representative according to 5 Glassdoor interviews include:
One on one interview: 29%
Phone interview: 21%
Background check: 21%
Skills test: 14%
Other: 7%
Drug test: 7%
Here are the most commonly searched roles for interview reports -
First interview is very brief then you will be asked to take an assessment. The assessment is very simple computer literacy skills and a typing test. Next you will be asked to have a virtual 45 min interview. Roll play and situational questions.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer?
I applied online. The process took 1+ week. I interviewed at Enova (Chicago, IL) in Jan 2019
Interview
First was phone interview with Randstand staffing manager stephanie. Then in person interview with stephanie along w ijj th typing test, call center scenario multiple choice test. Then if you are selected you come in for job shadow about 45 minutes. Meet with floor manager. If they like you an offer will be extended!!
I applied online. The process took 1+ week. I interviewed at Enova in Feb 2016
Interview
The interview process took roughly 2 weeks. I first got a phone interview then I went in for an in-person interview, she called me back the next day for a 2nd in-person interview with 2 managers. Once I got there only 1 manager was there. I then got called back that next day to meet with the manager that was not there. That same day I got a call about an offer.
Interview questions [1]
Question 1
Q: What former experience would make you a good fit here?