I applied online. I interviewed at Enterprise Mobility (Latham, NY)
Interview
applied on glassdoor, follow up email the next day, interview a few days later, short phone screening, will go for face to face next week to learn more
the interviewer did most of the talking, describing different positions, their business model and the company's values
Interview questions [1]
Question 1
How has your past work experience prepared you to work with us? high volume, fast paced etc.
I applied online. I interviewed at Enterprise Mobility (Wesley Chapel, FL)
Interview
Easy going, asked questions about my skills, work ethic and why I wanted to work there, I worked from 2017-2020 so at that time things were different I’m sure. But I know the hiring process never changed. Loved the company and the staff.
I applied through an employee referral. The process took 2 weeks. I interviewed at Enterprise Mobility (San Diego, CA) in Dec 2022
Interview
2-step process, first was a phone call to see if you qualify for the second interview. The second interview was in person. Asked a lot of questions and took about a hour altogether.
Interview questions [1]
Question 1
Availability, prior sales experience, what I would do in certain situations
Very easy to get in. Apply, they call for orientation, go interview at the branch you’re gonna work at then they’ll call if you got the job. Most likely you got it cause they’re in desperate need of service agents who aren’t even appreciated there. That’s why I quit. No advancement. Everything there is all about having a bachelors degree for them. Make you work in the hot and cold weathers, gets mad if a car ain’t cleaned. Always rushes you to get a car done.
Customer Service Agent applicants have rated the interview process at Enterprise Mobility with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 18 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Enterprise Mobility overall takes an average of 16 days.
Common stages of the interview process at Enterprise Mobility as a Customer Service Agent according to 11 Glassdoor interviews include:
One on one interview: 21%
Phone interview: 16%
Background check: 16%
Other: 11%
Skills test: 11%
Group panel interview: 11%
Personality test: 8%
Drug test: 5%
IQ intelligence test: 3%
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