First is a phone interview that lasted about 10 minutes. I was asked: how I handled a disgruntled customer if I had sales experience and give a time where I had to persuade someone to do something at my job what kind of leadership skills I have a time where I had to lead a team why I wanted to work at Enterprise how I heard about the job 3 strengths They want very specific answers so don't give something broad. After the phone interview, I was told I would get a phone call to set up an in person interview with the same recruiter.