I had applied online through indeed.com and had to fill out the basic..."why do you believe you are qualified for this job" questions. I then received an email requesting a phone interview. When I called for the phone screening, the HR recruiter asked simple questions pertaining to my qualifications and my career expectations. He then asked if I would be willing to come in for a face-to-face interview and explained the interview process. The First Interview... I was there for about 1.5 hours and had to bring my drivers abstract as well as a resume. The HR manager was a very personable guy and easy to talk to. He asked me questions about my experience in a leadership role, examples of my ability in sales and how I would rate myself in a sales position. (He later told me anything less than an 8 would not cut it... do not sell yourself short) After the interview, he provided me with feedback about how he thought the interview went and offered me to go through to the second interview. I also asked questions about the day-to-day duties for the position. We ended up sitting there talking about his experience, which was a very positive one, when he went through the same process. The Second Interview I have not yet gone for my second interview with the local branch manager but have it scheduled for this Thursday. I have been reading the feedback on glassdoor and have found it very helpful in preparing. The email I received with all the details for the second interview contained tips for the second interview. These tips included to be very social and outgoing during the observation period of the interview. The observation period is when a manager will show you around, ask you questions and introduce you to other employees. They say to come prepared with questions and a social attitude. Stand out and introduce yourself, shake employees hands and ask questions. After the observation, I will go in for my interview and they apparently ask basic questions similar to the first interview but expect you to really sell yourself and have your best examples ready to go about; leaderships, sales experience, competitiveness etc. I am quite excited.. and nervous about the intensity of the interview but overall have a great feeling about this company. They seem to treat their employees with respect and offer great learning and promotional opportunities.