Phone Interview by the hiring manager for the area. If they tell you that they'll contact you then you didn't get it, they will immediately schedule you for an interview with the local office you are applying for. In Fairmont, the office was predominantly male, I actually did not see any female employees. You will be interviewed by the assistant manager, which is very casual, just some basic questions, explanation of the position, and a tour of the facility. That was followed by an interview with branch manager and regional manager. They ask you very basic interview questions but are very emotionless and hard to read. During the entire interview I felt like I had no idea how it was going, there are long pauses after you answer each question, which will make you feel like maybe you didn't say enough.