I applied through a recruiter. The process took 1 week. I interviewed at Enterprise Mobility in Oct 2021
Interview
Very easy laid back applied and was contacted the next few days after applying for the position very understanding and caring most definitely a great work from home culture great company to work for with a lot of potential for growth opportunities to became successful in the work place
I interviewed at Enterprise Mobility (Traverse City, MI)
Interview
I interviewed with the Branch Manager and Regional Director. The interview covered basic questions mostly focused on customer service experiences. It lasted a little less than an hour, and everyone was very kind.
I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility (Phoenix, AZ)
Interview
Initial was ok but face to face was very judgmental and reminded of an interrogation. Not sure what they were looking for exactly. I answered the questions but I guess not good enough and I know I have great experience.
Interview questions [1]
Question 1
Tell me about a time you helped a customer who was angry.
I applied through college or university. I interviewed at Enterprise Mobility
Interview
Straightforward at one of their offices. A good chat around job role and my CV. Spoke about my customer service skills and the culture of the company. Area manager and manager of branch interviewed me.
Interview questions [1]
Question 1
Experience in customer service previously. Some scenario based questions.
Agent Customer Service Representative applicants have rated the interview process at Enterprise Mobility with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Agent Customer Service Representative roles take an average of 12 days to get hired, when considering 144 user submitted interviews for this role. To compare, the hiring process at Enterprise Mobility overall takes an average of 16 days.
Common stages of the interview process at Enterprise Mobility as a Agent Customer Service Representative according to 144 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 15%
Skills test: 13%
Background check: 13%
Drug test: 9%
Personality test: 8%
Presentation: 5%
IQ intelligence test: 4%
Group panel interview: 4%
Other: 2%
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