I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility (Chattanooga, TN) in Jul 2015
Interview
I put my application in the same day recieved a call to do the skills test next day receive a call to set up a interview and was passed on to the next interview and then background check
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer what did you do and what was the outcome
I applied because it's a work at home and doing the same thing I am doing now. Did a very long application including a simulation where I was a call center rep. After that was completed got an email from a recruiter telling me that I had to do an assessment to check my computer and it's capabilities. Got an email back a few days later to set up a phone interview. Spoke to first girl who sounded as though she was reading verbatim from a sheet in front of her about the job (no room for advancement, benefits etc.) And then asked a few behavioral questions. Was told the next step would be another interview. Declined as I was already employees and in the long run I want a position that I can grow in.
Work At Home Agent applicants have rated the interview process at Enterprise Mobility with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Work At Home Agent roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Enterprise Mobility overall takes an average of 16 days.
Common stages of the interview process at Enterprise Mobility as a Work At Home Agent according to 2 Glassdoor interviews include:
Drug test: 20%
Personality test: 20%
Background check: 20%
Skills test: 20%
Phone interview: 20%
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