I applied through an employee referral. I interviewed at Entrata (Lehi, UT) in Aug 2020
Interview
I met with David and Alex. Because of current COVID conditions the interview was virtual. I was able to hear and answer the questions presented to me with no issues. They asked about myself, my current career goals, what interested about the position and working at Entrata.
Time consuming process. I first submitted video responses to questions. Didn't hear back for three weeks. Had a zoom interview, then one final interview with a manager. The thing is, both scheduled interviews were not with the people named in the emails. Very strange. After my final interview, no response from recruiters or HR. Entrata does not use effective communication. They must not be seriously looking for candidates, or respectful of applicants time. The process from application to final interview was over 5 weeks.
Interview questions [1]
Question 1
How did you handle an experience with a frustrated customer?
Technical Support Representative applicants have rated the interview process at Entrata with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Entrata as a Technical Support Representative according to 2 Glassdoor interviews include:
Presentation: 17%
Group panel interview: 17%
Other: 17%
Phone interview: 17%
IQ intelligence test: 17%
One on one interview: 17%
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