Easy interview process. Everyone was great with communication. 10/10 experience. It took less than two weeks to go through the whole process. I appreciate them being so understanding and accommodating.
Went through a screening call plus 2 rounds and was told there would still be "several" more rounds. Ultimately decided that wasn't a place I wanted to work if they couldn't make decisions and take action in a timely manner.
Interview questions [1]
Question 1
What was the biggest win of my career? Describe what was sold, my role, and the negotiation process.
I applied online. The process took 3 weeks. I interviewed at Entrata (Lehi, UT) in Dec 2024
Interview
Followed the structure of a phone screen with recruiter, 1-1 with the team lead then panel that was 4-1 where I did a small sales presentation. Nothing was overly difficult or pressure cooker, very conversational and curious about my process and way I think.
Interview questions [1]
Question 1
Give us an example of how you handle objections to a deal?
Customer Service Representative applicants have rated the interview process at Entrata with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Entrata overall takes an average of 17 days.
Common stages of the interview process at Entrata as a Customer Service Representative according to 8 Glassdoor interviews include:
Presentation: 17%
Group panel interview: 17%
Skills test: 17%
One on one interview: 11%
Phone interview: 11%
IQ intelligence test: 11%
Drug test: 6%
Personality test: 6%
Background check: 6%
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