I applied through a recruiter. I interviewed at Erie Insurance Group (Pitts, PA) in Feb 2022
Interview
The interview went extremely well. Just be yourself and give it your all.
Firstly, it's going to be a phone interview and then another with your department heads.
They were extremely gracious and understanding.
Interview questions [1]
Question 1
Name a difficult situation you faced while working at your previous job
I interviewed at Erie Insurance Group (South Carthage, TN)
Interview
It was a very detailed with 4 interviewers with detailed questions. It was very intimidating to say the least. Asked about 4 questions each and had to give details on each questions with follow up questions.
I applied through a recruiter. I interviewed at Erie Insurance Group (Erie, PA) in Apr 2023
Interview
I was contacted by email to set up an interview. After a 10-15 minute phone interview with a recruiter I landed an in-person panel interview for the following week in their downtown office.
Interview questions [1]
Question 1
How do you use technology as a resource to complete job tasks?
Customer Service Representative applicants have rated the interview process at Erie Insurance Group with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 70% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Erie Insurance Group as a Customer Service Representative according to 3 Glassdoor interviews include:
Skills test: 25%
Group panel interview: 17%
Personality test: 17%
Phone interview: 17%
Other: 8%
Background check: 8%
Drug test: 8%
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