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      Everise

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      Work At Home Customer Service Representative Interview

      Oct 5, 2020
      Anonymous employee
      Raleigh, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Everise (Raleigh, NC) in Sep 2020

      Interview

      First I applied online, then a recruiter reached out to me, we had a phone conversation, they submitted an application on their end and we conversed about different things, they let me know they saw me as a good fit, and I got a call a few days later with the job offer, I accepted, and am ready to start orientation on the 9th!

      Interview questions [1]

      Question 1

      How do you react when a customer is mad at you? How do you deliver excellent customer service?
      1 Answer

      Everise interviews FAQs

      • Work At Home Customer Service Representative applicants have rated the interview process at Everise with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 91.6% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Everise as a Work At Home Customer Service Representative according to 1 Glassdoor interviews include:

        Skills test:  25%

        Phone interview:  25%

        Drug test:  25%

        Presentation:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(6114) ;
        2. Customer Service Representative (CSR)(5291) ;
        3. Experience Champion(683) ;
        4. Customer Service Agent(255) ;
        5. Customer Service (CSR)(209) ;
        6. Customer Service(193) ;
        7. Call Center Agent(141) ;
        8. Talent Acquisition Specialist(104) ;
        9. Call Center Representative(96) ;
        10. Operations Supervisor(79) ;
        11. CRS Agent(75) ;
        12. CSR(74) ;
        13. Supervisor(61) ;
        14. Agent(60) ;
        15. Costumer Service(60) .


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      Jobs at Everise

      4 jobs in United States
      Spanish Bilingual Customer Service Representative - Work from Home
      United States
      ·
      $15 - $16 /hr
      (Employer provided)
      View job
      English Only and/or Spanish Bilingual - Licensed Property and Casualty - Work from Home
      United States
      ·
      $19 - $20 /hr
      (Employer provided)
      View job
      Remote - Certified Pharmacy Technician
      Texas
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Remote - Certified Pharmacy Technician
      Arizona
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
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