Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Ex Libris

      Acquired by ProQuest

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Ex Libris reviews | Ex Libris jobs | Ex Libris salaries | Ex Libris benefits
      Ex Libris interviewsEx Libris Customer Support Director interviewsEx Libris interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Director Interview

      Oct 3, 2014
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Ex Libris (Chicago, IL) in Sep 2014

      Interview

      Since the company is headquartered in Israel, the hiring process is very focused on Skype. It is typical in terms of how it is arranged in that there is an hour long interview (via skype) with HR and it then progresses to hiring manager or leadership, also via skype, after that. I concluded my interest at this point because in my case it would have involved a relocation that I am not intending to do. However, I'm assuming the next step would have been a face to face interview to conclude the process.

      Interview questions [1]

      Question 1

      I felt all the questions were fair and in line with what I would expect for this position.
      Answer question

      Ex Libris interviews FAQs

      • Customer Support Director applicants have rated the interview process at Ex Libris with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 88.6% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Ex Libris as a Customer Support Director according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(16) ;
        2. Software Developer(11) ;
        3. Technical Support Analyst(7) ;
        4. Business Analyst(6) ;
        5. Technical Support Engineer(6) ;
        6. QA Automation Engineer(5) ;
        7. Team Leader(4) ;
        8. Assistant Manager(3) ;
        9. Devops Engineer(3) ;
        10. Implementation Consultant(3) ;
        11. Senior Software Engineer(3) ;
        12. Administrative Assistant(2) ;
        13. Automation Engineer(2) ;
        14. Consultant(2) ;
        15. Executive(2) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Ex Libris

      1 jobs in United States
      Renewals Account Manager (Intellectual Property)
      Ann Arbor, MI
      ·
      $62K - $85K /yr
      (Employer provided)
      View job
      View all Customer Support Director Jobs