Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Expeditors

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Expeditors reviews | Expeditors jobs | Expeditors salaries | Expeditors benefits
      Expeditors interviewsExpeditors Customer Service Agent interviewsExpeditors interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Agent Interview

      Aug 4, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Expeditors

      Interview

      first to do is 10mins self introduction. then, supervisor will ask you some question referring your resume. and the expectation of the job, how to enhance the performance. Besides, they will do some language test & computer test in 1st round interview. There are 2 times interview in different place. Sometimes, HR will provide written test for some candidates. The 1st interview is around 2hrs. And the 2nd interview is around 1hrs. They were held by 2 days in 2 office.

      Interview questions [1]

      Question 1

      What is customer service in logistics?
      Answer question

      Other Customer Service Agent Interview Reviews for Expeditors

      Customer Service Agent Interview

      Dec 2, 2023
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Expeditors (Dallas, TX) in Jan 2021

      Interview

      The interview process was a fairly basic outline of general competencies and administrative skills. Questions would revolve around organization skills and software skills. Some basic accounting questions can also be relevant.

      Interview questions [1]

      Question 1

      How much wood, would a wood chuck chuck if a wood chuck could chuck wood?
      1 Answer

      Customs Service Agent Interview

      Jul 18, 2013
      Anonymous Interview Candidate
      Romulus, MI
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Expeditors (Romulus, MI) in May 2013

      Interview

      I was recruited through an agency for a temp-to-hire position. The actual interview was very brief, it felt as though they were not prepared to conduct one at our scheduled time. The interviewer just asked me some personal questions regarding my past work experience, why I was interested in their company, etc. Then I was seen by the Manager of the department I would be assigned to who basically followed the exact same format as the first interviewer. Described the position and duties then asked very few questions. They both seemed very disinterested.

      Interview questions [1]

      Question 1

      None as very few questions were asked. Entire interview felt awkward.
      Answer question

      Jobs at Expeditors

      121 jobs in United States
      Customer Service Agent
      Milpitas, CA
      ·
      $22 - $33 /hr
      (Employer provided)
      View job
      Customer Service Agent (Onsite at Customer)
      Tracy, CA
      ·
      $22 - $27 /hr
      (Employer provided)
      View job
      Logistics Customer Service Agent
      Broken Arrow, OK
      ·
      $41K - $55K /yr
      (Glassdoor est.)
      View job
      Customer Service Agent
      Nogales, AZ
      ·
      $34K - $47K /yr
      (Glassdoor est.)
      View job
      Customer Service Agent
      Nogales, AZ
      ·
      $34K - $47K /yr
      (Glassdoor est.)
      View job

      Expeditors interviews FAQs

      • Customer Service Agent applicants have rated the interview process at Expeditors with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 57.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Agent roles take an average of 13 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Expeditors overall takes an average of 19 days.
      • Common stages of the interview process at Expeditors as a Customer Service Agent according to 4 Glassdoor interviews include:

        Background check:  33%

        One on one interview:  25%

        Drug test:  17%

        Group panel interview:  17%

        Skills test:  8%

      • Here are the most commonly searched roles for interview reports -

        1. Air Export Agent(74) ;
        2. Customer Service Representative(73) ;
        3. Ocean Export Agent(53) ;
        4. Manager(52) ;
        5. Customs Broker(50) ;
        6. Supervisor(43) ;
        7. Customs Brokerage Agent(40) ;
        8. Intern(38) ;
        9. Account Manager(37) ;
        10. Agent(36) ;
        11. Logistics Coordinator(30) ;
        12. Transcon Agent(30) ;
        13. Customs Brokerage Representative(29) ;
        14. Software Developer(27) ;
        15. Ocean Import Agent(24) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      View all Customer Service Agent Jobs