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      ExxonMobil

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      Customer Service Representative Interview

      Sep 17, 2019
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at ExxonMobil

      Interview

      First round of recrutiment process - interview via Skype. A lot of behavioral questions. No person from HR was present during the interview, only potential future managers, which didn't seem well prepared to carry our job interviews.

      Interview questions [1]

      Question 1

      How do you deal with stress?
      Answer question

      Other Customer Service Representative Interview Reviews for ExxonMobil

      Customer Service Representative Interview

      Sep 17, 2024
      Anonymous Interview Candidate
      Prague
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at ExxonMobil (Prague)

      Interview

      Applied online. After couple of weeks, I got invited for the interview with HR and hiring manager. This was an entry-level job. The interview wasn't difficult and I was asked general questions. For example, what do you know about the company, why are you applying for this position and asked about my education background.

      Interview questions [1]

      Question 1

      Why are you interested in this position?
      Answer question

      Customer Service Representative Interview

      Aug 17, 2024
      Anonymous Interview Candidate
      Prague
      No offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at ExxonMobil (Prague) in Aug 2024

      Interview

      Very easy going got asked the usual motivational questions and language skills assessment 2 rounds of interviews , in the end there’s a task assignment you have to solve within 5 minutes

      Interview questions [1]

      Question 1

      How do you handle difficult customers
      Answer question

      Customer Service Representative Interview

      Jul 4, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at ExxonMobil

      Interview

      I applied to ExxonMobil for a finance entry level position but I was offered to proceeded with the customer service representative. The interview was scheduled by email and it wasn’t difficult. I was asked Excel pivot tables and tell about previous customer service experience.

      Interview questions [1]

      Question 1

      What are your strengths and weaknesses?
      Answer question

      ExxonMobil interviews FAQs

      • Customer Service Representative applicants have rated the interview process at ExxonMobil with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 73% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 17 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at ExxonMobil overall takes an average of 28 days.
      • Common stages of the interview process at ExxonMobil as a Customer Service Representative according to 9 Glassdoor interviews include:

        Presentation:  25%

        Background check:  19%

        Phone interview:  13%

        One on one interview:  13%

        Group panel interview:  6%

        Other:  6%

        Personality test:  6%

        Drug test:  6%

        IQ intelligence test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Engineer(356) ;
        2. Analyst(248) ;
        3. Process Engineer(199) ;
        4. Intern(179) ;
        5. Financial Analyst(153) ;
        6. Project Manager(131) ;
        7. Business Analyst(120) ;
        8. Project Engineer(113) ;
        9. Analista(111) ;
        10. Supervisor(102) ;
        11. Software Engineer(91) ;
        12. Manager(89) ;
        13. Process Technician(85) ;
        14. Controller(82) ;
        15. Cashier(75) .


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      Jobs at ExxonMobil

      19 jobs in United States
      Cashier/Customer Service Representative
      Sarasota, FL
      ·
      $14 - $14 /hr
      (Employer provided)
      View job
      Customer Service Associate
      Port Isabel, TX
      View job
      Customer Service Associate
      New Braunfels, TX
      ·
      $33K - $45K /yr
      (Glassdoor est.)
      View job
      Customer Service Associate
      Alton, TX
      ·
      $31K - $43K /yr
      (Glassdoor est.)
      View job
      Customer Service Associate
      McAllen, TX
      ·
      $30K - $41K /yr
      (Glassdoor est.)
      View job
      View all Customer Service Representative Jobs