Customer Service Representative applicants have rated the interview process at ExxonMobil with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 73% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 17 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at ExxonMobil overall takes an average of 28 days.
Common stages of the interview process at ExxonMobil as a Customer Service Representative according to 9 Glassdoor interviews include:
Presentation: 25%
Background check: 19%
Phone interview: 13%
One on one interview: 13%
IQ intelligence test: 6%
Other: 6%
Drug test: 6%
Personality test: 6%
Group panel interview: 6%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at ExxonMobil (Prague) in Apr 2022
Interview
Easy, but tricking. Platform practice is different than the real interview, the time is 2 minutes really for each one, with four recorded questions and four written. I was rejected the first time
Applied online. After couple of weeks, I got invited for the interview with HR and hiring manager. This was an entry-level job. The interview wasn't difficult and I was asked general questions. For example, what do you know about the company, why are you applying for this position and asked about my education background.
I applied through a staffing agency. The process took 1 week. I interviewed at ExxonMobil (Prague) in Aug 2024
Interview
Very easy going got asked the usual motivational questions and language skills assessment 2 rounds of interviews , in the end there’s a task assignment you have to solve within 5 minutes
I applied to ExxonMobil for a finance entry level position but I was offered to proceeded with the customer service representative. The interview was scheduled by email and it wasn’t difficult. I was asked Excel pivot tables and tell about previous customer service experience.