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      FIS

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      Technical Support Consultant Interview

      Nov 9, 2017
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at FIS (Phoenix, AZ) in Dec 2016

      Interview

      Unusual interview with a Call center manager, a couple of team managers, and a couple of team engineers sitting in awkward chairs. They used every canned interview question they could Google. No real thought put in these committees just from whoever happens to be available during their chaotic days.

      Interview questions [1]

      Question 1

      Typical desktop support questions to learn your thought process when trying to figure out something. 1 to 10 scale on your knowledge of certain technologies like Exchange, Citrix, Operating Systems etc. 1 Being none at all and 10 being some super expert that you will never aspire to.
      1 Answer
      1

      FIS interviews FAQs

      • Technical Support Consultant applicants have rated the interview process at FIS with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Consultant roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at FIS overall takes an average of 21 days.
      • Common stages of the interview process at FIS as a Technical Support Consultant according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Drug test:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(699) ;
        2. Senior Software Engineer(642) ;
        3. Customer Service Representative(269) ;
        4. Business Analyst(250) ;
        5. IT Trainee(223) ;
        6. Project Manager(174) ;
        7. Analyst(130) ;
        8. Senior Business Analyst(116) ;
        9. Software Developer(104) ;
        10. Lead Engineer(103) ;
        11. Software Engineer II(102) ;
        12. Sales Executive(96) ;
        13. Programme Analyst(90) ;
        14. Manager(81) ;
        15. Customer Service Associate(74) .


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      Jobs at FIS

      14 jobs in United States
      Consultant II - IBS Deposit Suite Conversion
      Brown Deer, WI
      ·
      $57K - $86K /yr
      (Glassdoor est.)
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      Consultant II - IBS Deposit Suite Conversion
      Brown Deer, WI
      ·
      $57K - $86K /yr
      (Glassdoor est.)
      View job
      Consultant II, Professional Services
      United States
      View job
      Consultant Lead, Professional Services
      Brown Deer, WI
      ·
      $102K - $173K /yr
      (Employer provided)
      View job
      GETPAID Consultant II, Professional Services
      United States
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      View all Technical Support Consultant Jobs