Is it hard to get hired as a Customer Service Agent at FactSet?

Customer Service Agent applicants have rated the interview process at FactSet with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.5% positive. This is according to Glassdoor user ratings.

Where can I find FactSet interview experiences by job title?

Research Analyst (763) ; Software Engineer (492) ; Consultant (323) ; Senior Software Engineer (177) ; Senior Research Analyst (124) ; Software Engineer II (98) ; Equity Research Analyst (97) ; Product Specialist (76) ; Analyst (75) ; Senior Consultant (62) ; Software Engineer III (60) ; Team Leader (52) ; Lead Software Engineer (50) ; Client Solutions Associate (48) ; Specialist (45)

FactSet Customer Service Agent Interview Questions

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FactSet

Interviews

Customer Service Agent Interview

Feb 11, 2025

Anonymous Interview Candidate

No offer

Positive experience

Difficult interview

Application

I interviewed at FactSet (Toronto, ON)

Interview

2 rounds, behavioural, excel, custom presentation on a topic of choice + navigating the factset terminal. You get an email to prepare for the 2nd part once the 1st round is done

Interview questions [1]

Question 1

Excel: rate yourself on a scale from 1 to 10. The test they give you will be based on your answer. Pivot tables and lookup for upper level. If formulas for med. Sum for basic

Answer question

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