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      Technical Solutions Engineer Interview

      Sep 25, 2017
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Factual (Los Angeles, CA) in Sep 2017

      Interview

      Had the normal over the phone interview with the HR person which then lead to an over the phone with the Head Sales Engineer. Just some normal questions on what I did on my day to day at my last company and if I'm familiar with certain technologies. After this was the in person interview. Consisted of meeting with 8 people at various times, I believe 5 of them were from the department I would be going in to. I was there for about 6 and a half hours. Everyone's interviews went fine except for one individual. Idk what his deal was, but it seemed that he was trying to convince everyone he was familiar with development and scripting when he really wasn't. This is usually okay, but he was also very condescending on top of that, like he hated me for some reason. For example, (Bash question), he said he loved Linux and he wanted me to tell him what would go in to running a Bash script. I told him you need to give the script the correct permissions and make it executable. He LAUGHED and said, "no, and executable is something different". I just looked at him kind of confused. I then tried to explain to him what I meant by executable, but he just cut me off and went on to the next thing he was going to talk about. HE KEPT DOING THIS, would just ask me a question, tell me I don't know what I'm talking about, and before I could explain would just cut me off and go on to his next thing. I was pretty upset that I was being treated in such a manner so for the remainder of his questions I just kept giving him simple 1 word answers. If he asked anything technical, I would just say I don't know it because he would just cut me off again and tell me I'm doing something wrong. Things like draw a database or write out a JSON script. Really weird questions. Last thing he asked me was how to run a Bash script again. I told him in a different manner that you would need to become root with sudo su - then run chmod +x on the script. He asked if I did it in binary with chmod 755 because to him chmod +x is wrong. I wanted to ask him if he knew the difference between +x and 755, but of course he probably didn't and would have just cut me off and laughed again. I had one more interview after that and everything was fine. I ended up complaining about the individual to HR before I left as well. Got an email 2 days later (Friday) asking to schedule a call for Monday. The email was just regarding my current candidacy status. I was in suspense until Monday morning thinking of what the answer could be. If you make someone wait 3 days, most likely it's decent news. Turns out it was just to tell me that I didn't get the job. Yes, they made me wait 3 days to just say that and gather feedback. I didn't have any other feedback to give. Seriously, just send an email telling the person they didn't get the job and ask if there is any feedback they would like to share. If they are looking for feedback, I'd just say that they need to make sure that the people who are interviewing are only asking questions that are in their wheelhouse and show the same respect to the candidates as they would show to interviewer. Also, please don't make other wait to hear that they didn't get the job via a phone call, especially 3 days! It really gives them a false sense of hope. Just send them an email saying they didn't get the job and ask them if they would like to schedule time to talk about feedback received or feedback they would like to give. I'm not really upset I didn't get the job, just the way things were handled by various individuals.

      Interview questions [1]

      Question 1

      With whatever language you are comfortable with: Sort files in a folder, sort list, sort arrays and combine, use regex for certain things.
      Answer question
      1
      avatar
      Factual response
      8y
      Thank you for your feedback. I am very disappointed to hear that you had a negative experience during your onsite interviews with us. We take candidate experience seriously at Factual. We’re addressing your feedback with the interviewer you are referring to, based on the feedback you provided in person to one of our recruiting team members. While this doesn’t change your experience, I do want to make sure this doesn’t happen to other candidates. I also want to address your comments regarding the timing of the call by our team member. Unfortunately, we received the final decision from our team late Friday evening and could not deliver the news until Monday morning. We prefer to deliver this news over the phone as we feel it’s more courteous. You’ve invested a lot of time in our process, which is why we give candidates the chance to have a discussion with us about our decision. We will continue to deliver this news via phone whenever possible but will be mindful of the timing, especially on weekends. I hope our actions demonstrate how seriously we take your feedback. Nancy, Recruiting Manager, Factual

      Factual interviews FAQs

      • Candidates applying for Technical Solutions Engineer roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Factual overall takes an average of 29 days.
      • Common stages of the interview process at Factual as a Technical Solutions Engineer according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        One on one interview:  25%

        Presentation:  25%

        Phone interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(11) ;
        2. Sales(3) ;
        3. Data Engineer(2) .


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