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      FareHarbor

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      Customer Support Interview

      Dec 15, 2016
      Anonymous Interview Candidate
      Denver, CO
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at FareHarbor (Denver, CO) in Dec 2016

      Interview

      First conversation with the owners father on phone. Had such a great convo, over 1 hour, and he scheduled me the next day. Next day, father did not interview me, two senior employees did. They continued in the interview to look at me very oddly; like I had something on my face. I answered all questions but neither seemed interested in me or anything I had to say. Got home and immediately had a curt rejection letter from the manager. Warning: AGEISM. I couldn't figure it out at first but no employee there was over 29. Do not waste your time if you're pushing 30. What a terribly disappointing company; I was judged solely on my appearance.

      Interview questions [1]

      Question 1

      Do you think you will get bored being on the phone for a 10 hour shift?
      Answer question
      5

      FareHarbor interviews FAQs

      • Candidates applying for Customer Support roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at FareHarbor overall takes an average of 19 days.
      • Common stages of the interview process at FareHarbor as a Customer Support according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(83) ;
        2. Account Manager(44) ;
        3. Technical Support(11) ;
        4. Senior Account Executive(8) ;
        5. Technical Support Specialist(8) ;
        6. Onboarding Specialist(6) ;
        7. Senior Software Engineer(5) ;
        8. Software Engineer(5) ;
        9. Client Dashboard Specialist(4) ;
        10. Connectivity Specialist(4) ;
        11. Customer Support Analyst(4) ;
        12. Manager(4) ;
        13. Sales Executive(4) ;
        14. Client Onboarding Specialist(3) ;
        15. Sales(3) .


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      Jobs at FareHarbor

      5 jobs in United States
      Account Manager, NORAM
      Denver, CO
      ·
      $29 - $44 /hr
      (Employer provided)
      View job
      Account Manager, NORAM
      Honolulu, HI
      ·
      $29 - $44 /hr
      (Employer provided)
      View job
      Director of Client Implementation & Enablement
      Denver, CO
      ·
      $102K - $153K /yr
      (Employer provided)
      View job
      Full Stack Engineer - PHP & Javascript (WordPress)
      Denver, CO
      ·
      $103K - $155K /yr
      (Employer provided)
      View job
      Director, Customer Lifecycle Marketing
      Denver, CO
      ·
      $137K - $206K /yr
      (Employer provided)
      View job
      View all Customer Support Jobs