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      FareHarbor

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      Customer Success Analyst Interview

      Jan 28, 2019
      Anonymous Interview Candidate
      Denver, CO
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at FareHarbor (Denver, CO) in Jan 2019

      Interview

      I got an email to do the standard personality test. After that I received a time to schedule a phone call with one of their HR Specialists. The interview was extremely scripted and the woman seemed very uninterested in talking with me. It seemed as though she was so used to doing this she didn't care what my answers were even though I was over qualified for the position and have multiple points of contact within the company.

      Interview questions [1]

      Question 1

      How have you dealt with difficult clients in the past?
      Answer question
      1


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      Jobs at FareHarbor

      9 jobs in United States
      Account Executive
      Denver, CO
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Account Executive
      Cambridge, MA
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Full Stack Engineer - PHP & Javascript (WordPress)
      Denver, CO
      ·
      $103K - $155K /yr
      (Employer provided)
      View job
      Account Manager, NORAM
      Denver, CO
      ·
      $29 - $44 /hr
      (Employer provided)
      View job
      Account Manager, NORAM
      Honolulu, HI
      ·
      $29 - $44 /hr
      (Employer provided)
      View job

      FareHarbor interviews FAQs

      • Candidates applying for Customer Success Analyst roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at FareHarbor overall takes an average of 19 days.
      • Common stages of the interview process at FareHarbor as a Customer Success Analyst according to 1 Glassdoor interviews include:

        Phone interview:  50%

        IQ intelligence test:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(83) ;
        2. Account Manager(44) ;
        3. Technical Support(11) ;
        4. Senior Account Executive(8) ;
        5. Technical Support Specialist(8) ;
        6. Onboarding Specialist(6) ;
        7. Senior Software Engineer(5) ;
        8. Software Engineer(5) ;
        9. Client Dashboard Specialist(4) ;
      Connectivity Specialist
      (4) ;
    • Customer Support Analyst(4) ;
    • Manager(4) ;
    • Sales Executive(4) ;
    • Client Onboarding Specialist(3) ;
    • Sales(3) .
    • View all Customer Success Analyst Jobs