Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      FareHarbor

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: FareHarbor reviews | FareHarbor jobs | FareHarbor salaries | FareHarbor benefits
      FareHarbor interviewsFareHarbor Customer Support Analyst interviewsFareHarbor interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Analyst Interview

      Jan 15, 2021
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at FareHarbor

      Interview

      The interviewer was very nice, straight to the point and very available to answer our questions or taking note of them to present them to her boss. The process is very seamless and ready. Definitely recommend

      Interview questions [1]

      Question 1

      What I know about the role and previous experience
      Answer question

      Other Customer Support Analyst Interview Reviews for FareHarbor

      Customer Support Analyst Interview

      Jan 6, 2021
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at FareHarbor (Denver, CO)

      Interview

      The entire interview process was smooth. A few days after I applied online, I had a quick phone call briefly introducing myself. Soon after that, I had a video interview with three managers who were very friendly and made me feel super comfortable throughout the whole call. I received an offer and accepted. Really great experience overall.

      Interview questions [1]

      Question 1

      What is most important to you in a workplace?
      Answer question

      Customer Support Analyst Interview

      Jul 10, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at FareHarbor in Jul 2019

      Interview

      I received an email requesting a phone interview within a couple of days of my application. The person who called was super friendly and patient. It was a relaxed and pleasant chat. I would say the phone interview is a pretty typical screening test to get an idea of your experiences and aspirations. After that, I was scheduled for a Skype interview with a manager and director from my department for the following week. This was about an hour long and can be described as a conversation to determine if I was a good fit for the company and if the company was a good fit for me. I could've spent another hour talking with the two people I interviewed with because I genuinely enjoyed the conversation. The interview process left me eager to join the team and work alongside the people I spoke with.

      Interview questions [1]

      Question 1

      What was the worst example of customer support you have experienced?
      Answer question
      avatar
      FareHarbor response
      7y
      Thank you very much for sharing your interview experience at FareHarbor! We're so glad to hear that everything went smoothly for you and the fact it left you eager to join the team. This is music to our ears, really. We're glad you are part of the Ohana and appreciate this feedback!

      FareHarbor interviews FAQs

      • Customer Support Analyst applicants have rated the interview process at FareHarbor with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Analyst roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at FareHarbor overall takes an average of 19 days.
      • Common stages of the interview process at FareHarbor as a Customer Support Analyst according to 4 Glassdoor interviews include:

        Phone interview:  19%

        Drug test:  19%

        Presentation:  13%

        Other:  13%

        Background check:  13%

        IQ intelligence test:  13%

        Group panel interview:  6%

        One on one interview:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(83) ;
        2. Account Manager(44) ;
        3. Technical Support(11) ;
        4. Senior Account Executive(8) ;
        5. Technical Support Specialist(8) ;
        6. Onboarding Specialist(6) ;
        7. Senior Software Engineer(5) ;
        8. Software Engineer(5) ;
        9. Client Dashboard Specialist(4) ;
        10. Connectivity Specialist(4) ;
        11. Customer Support Analyst(4) ;
        12. Manager(4) ;
        13. Sales Executive(4) ;
        14. Client Onboarding Specialist(3) ;
        15. Sales(3) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at FareHarbor

      9 jobs in United States
      Account Executive
      Denver, CO
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Account Executive
      Cambridge, MA
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Full Stack Engineer - PHP & Javascript (WordPress)
      Denver, CO
      ·
      $103K - $155K /yr
      (Employer provided)
      View job
      Account Manager, NORAM
      Denver, CO
      ·
      $29 - $44 /hr
      (Employer provided)
      View job
      Account Manager, NORAM
      Honolulu, HI
      ·
      $29 - $44 /hr
      (Employer provided)
      View job
      View all Customer Support Analyst Jobs