I applied online. The process took 3 days. I interviewed at FareHarbor (Denver, CO) in Oct 2021
Interview
Ellie called me and set up a phone interview and the next day three of the managers did a virtual interview that lasted about an hour, then the next day they offered me the position.
Interview questions [1]
Question 1
Name a time when you couldn't give the client what they wanted.
I applied online. I interviewed at FareHarbor (Denver, CO) in Jan 2023
Interview
Applied through LinkedIn, spoke with 1 person over the phone. Then met with a team of 6 people for a video chat. After that I waited for the round of interviews to finish and I was contacted about how to move forward.
Interview questions [1]
Question 1
What about FareHarbor caught your eye when applying?
I applied through an employee referral. The process took 2 weeks. I interviewed at FareHarbor (Denver, CO) in Jun 2022
Interview
Got a first 30min phone call with the recruiter. She explained the position, company culture, schedule and asked basic questions (tell me why you’re a good fit, experience with learning softwares ecc)
After 1 week I got a mail to schedule the second interview.
1h video call with the support team (4 people) everyone was friendly and open to answer my questions. I got multiple prospective from everyone.
I got the offer 2 day after.
Interview questions [1]
Question 1
Strength and one area where you need to improve.
How do you deal with feedback
Name a time when you received great customer service
What customer service means to you
Last time when you leaned how to use a software
I applied online. The process took 2 weeks. I interviewed at FareHarbor in Nov 2021
Interview
Phone call interview followed by a Zoom interview with a panel from multiple departments. The process was very open and I felt really comfortable discussing my skills and interest for a future at FareHarbor.
Interview questions [1]
Question 1
What are your previous experiences with technical support?
Technical Support Specialist applicants have rated the interview process at FareHarbor with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Specialist roles take an average of 10 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at FareHarbor overall takes an average of 19 days.
Common stages of the interview process at FareHarbor as a Technical Support Specialist according to 6 Glassdoor interviews include:
Phone interview: 28%
Group panel interview: 22%
Drug test: 17%
Skills test: 11%
Background check: 6%
Personality test: 6%
Presentation: 6%
One on one interview: 6%
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