Customer Support Specialist applicants have rated the interview process at Favor with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 51.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Specialist roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Favor overall takes an average of 14 days.
Common stages of the interview process at Favor as a Customer Support Specialist according to 3 Glassdoor interviews include:
Phone interview: 50%
Group panel interview: 50%
Here are the most commonly searched roles for interview reports -
I submitted an application and within a few days did a phone screening. After that was a zoom call with two different CS Leads. The recruiter never reached out to me again and after a week I sent a follow up email where she told me that there hadn’t been any shifts available at that time. Very poor communication on their part.
I applied online. I interviewed at Favor (Houston, TX) in Feb 2022
Interview
A recruiter reached out via phone call first and gave a little more info on the position and asked screening questions. I then had four zoom interviews and was told that someone would reach out to me. I waited weeks and never heard back at all.
Interview questions [1]
Question 1
Why favor ?
Describe a time a customer was a upset and what you did to make their experience better
I applied online. The process took 1 week. I interviewed at Favor in Jun 2021
Interview
I got a phone call from the HR and explained the team and asked some experiences that I had, then will have another meeting with three other managers. Will be updates soon!