I applied online. I interviewed at Fetch Pet Insurance
Interview
First round with HR, easy questions. Talked about job role and customer service. Second round with managers. Spoke with two managers. Asked to describe how to handle unhappy customer. Talked about job duties.
Member Experience Agent applicants have rated the interview process at Fetch Pet Insurance with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Fetch Pet Insurance as a Member Experience Agent according to 1 Glassdoor interviews include:
Phone interview: 50%
Drug test: 50%
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