I applied online through Fidelity’s website, the next day I received an email to take the webcam interview. The webcam interview is done through Hirevue where you have to answer pre-recorded behavioral questions. You have 30 seconds to prepare and then you have to answer. You get a few generic practice questions before you go that you can do as many times as you want, but the real questions only have 2 attempts. This was very awkward and I think a pretty cheap and sleezy way to screen candidates. The second interview is a phone call, i got the email to schedule this one maybe a week and half after the webcam interview. This will take around 30-45 minutes and is just general behavioral questions about customer service and study habits for the series 7. The HR recruiter was very nice, just make sure to have scenarios in mind on good customer service and other general behavioral questions. At the end of the conversation if you did well you’ll be given next steps. You’ll be sent an email to take a 45 question assessment, which you will have to complete in 45 minutes. The assessment is over basic math and attention to detail problems. You will also have to do a Job simulation where you answer staged phone calls, although this isn’t considered in your hiring. After the assessment I got a call a few days later and set up in an person interview. The in person interview is on campus, which is very beautiful. You’re given a quick 10 minute tour then sat in a little office with two managers which bounce questions off of you left and right. I felt like the tour was rushed and we went straight to the interview room, also you’re not given any notice that it will be 2 managers, as the email says you’ll meet with just one... so it is a little deceiving. The interview felt really rushed and more like an interrogation. Again they’re very basic behavioral questions that you can probably find on here. They follow a script but there’s a lot of pressure, one of the managers through out some off the wall questions like “why didn’t I choose a career in a hobby of mine” which seemed weird. Also the call center is casual So don’t overdress like I did. Also they’ll take notes on every thing you say but don’t let that stress you out like it did me. I had to email the recruiter about a week and half later to see if I made a cut and sadly she said they chose people who were licensed, which I don’t think is true.. as the first 10 weeks is dedicated to licensing.

Behavioral interview. Very comfortable. No surprises. Interview flowed with no issues. My responses to questions are what led to the next questions. Process was very smooth and took no more than a week from the first point of contact.