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      Fidelity Investments

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      Related searches: Fidelity Investments reviews | Fidelity Investments jobs | Fidelity Investments salaries | Fidelity Investments benefits | Fidelity Investments conversations
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      Call Center Representative Interview

      Aug 13, 2010
      Anonymous employee
      Durham, NC
      Accepted offer
      Neutral experience
      Average interview

      Application

      The process took 4 weeks. I interviewed at Fidelity Investments (Durham, NC) in Apr 2008

      Interview

      Good question goes along with behavior and how confident you are in talking and will keep everything to the point.

      Interview questions [1]

      Question 1

      Why do you want to move department?
      1 Answer

      Other Call Center Representative Interview Reviews for Fidelity Investments

      Call Center Representative Interview

      Nov 6, 2022
      Anonymous Interview Candidate
      Boston, MA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Fidelity Investments (Boston, MA) in Sep 2022

      Interview

      Easy interview was set in two sections over course of two weeks they were interested in many facets of my resume and asked about my school history and personal references to check on

      Interview questions [1]

      Question 1

      Any history in finance earlier
      Answer question

      Call Center Representative Interview

      Apr 2, 2020
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Fidelity Investments

      Interview

      Video interview first. Then the phone interview was second. You have a thorough credit check and background check. The in-person interview is the last step in the process before getting an offer of employment.

      Interview questions [1]

      Question 1

      Why do you want to work for Fidelity?
      Answer question
      2

      Call Center Representative Interview

      Oct 18, 2019
      Anonymous Interview Candidate
      Euless, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Fidelity Investments (Euless, TX) in Oct 2019

      Interview

      1st round interview was on an app by an outside party. You could “practice” before hand but the “practice” questions weren’t the correct questions. Random people recorded asking questions and you hand a few seconds before it started recording your answer. Very impersonal approach. 2nd round was a hiring company calling to ask a few questions. She asked the questions coldly and then at the end she said no and hung up abruptly.

      Interview questions [4]

      Question 1

      How would you prepare for the series exams?
      Answer question

      Question 2

      Where do you see yourself in 3-5 years?
      Answer question

      Question 3

      Describe a situation where you received criticism and what did you do with it?
      Answer question

      Question 4

      We do a full investigation about your past employers, your education, credit, criminal, and drug testing. Do you any issue with any of these?
      Answer question

      Fidelity Investments interviews FAQs

      • Call Center Representative applicants have rated the interview process at Fidelity Investments with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Call Center Representative roles take an average of 25 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Fidelity Investments overall takes an average of 28 days.
      • Common stages of the interview process at Fidelity Investments as a Call Center Representative according to 9 Glassdoor interviews include:

        Phone interview:  19%

        Drug test:  15%

        One on one interview:  15%

        Background check:  12%

        Skills test:  12%

        Group panel interview:  8%

        Other:  8%

        Personality test:  4%

        Presentation:  4%

        IQ intelligence test:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(942) ;
        2. Customer Relationship Advocate(816) ;
        3. Financial Representative(495) ;
        4. Senior Software Engineer(379) ;
        5. Customer Service Representative(345) ;
        6. Director(317) ;
        7. Lead Software Engineer(289) ;
        8. Intern(280) ;
        9. Principal Software Engineer(236) ;
        10. Financial Consultant(227) ;
        11. Vice President(218) ;
        12. Investment Solutions Representative(210) ;
        13. Analyst(204) ;
        14. Financial Services Representative(182) ;
        15. Business Analyst(173) .


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      Jobs at Fidelity Investments

      214 jobs in United States
      Client Support Specialist - Greater Charlotte, NC Area (REMOTE)
      Charlotte, NC
      ·
      $46K - $69K /yr
      (Glassdoor est.)
      View job
      Client Experience Specialist
      Durham, NC
      View job
      Client Support Specialist - Greater Tri- State Area (REMOTE)
      Connecticut
      ·
      $44K - $80K /yr
      (Employer provided)
      View job
      Client Support Specialist – Greater New Jersey Area (REMOTE)
      New Jersey
      ·
      $44K - $80K /yr
      (Employer provided)
      View job
      Client Support Specialist - Greater Tri- State Area (REMOTE)
      Connecticut
      ·
      $44K - $80K /yr
      (Employer provided)
      View job
      View all Call Center Representative Jobs