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      Fieldwire

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      Customer Success Manager Interview

      Aug 31, 2022
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Fieldwire

      Interview

      Overall the staff that I met were amazing, the interview process was very long, I think it lasted for 3-4 rounds with me eventually meeting the CEO. I did not get the position but aside from the interview process, would recommend applying to the firm. They made me do a mock presentation regarding the software with a strict time limit!

      Interview questions [1]

      Question 1

      What are the things you would improve with the software and why did I use certain construction software technologies
      Answer question

      Other Customer Success Manager Interview Reviews for Fieldwire

      Customer Success Manager Interview

      Jun 15, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 5 weeks. I interviewed at Fieldwire in Apr 2025

      Interview

      The interview process starts with a 1. phone interview 2. a zoom interview with a CSM manager 3. complete a written assessment on google forms 4. put together a demo presentation of Fieldwire and have a 2-hour interview with current CSM's, the director, and CSM manager. It's a very time consuming interview process, especially if you're currently employed with a full-time job + your day-to-day. I completed all stages of the interview process and did not get an offer. The full interview process was 5-6 weeks.

      Interview questions [1]

      Question 1

      - Why should we hire you? - Describe a time you had to implement a process. - Why are you interested in Fieldwire?
      Answer question

      Customer Success Manager Interview

      Sep 24, 2023
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Fieldwire (Richmond, VA) in Nov 2022

      Interview

      Went through four rounds of interviews, very thorough and well-flushed out process. First phone screening, then a recruiter call, then a hiring manager call, then a full-team presentation/test. Ended up getting the job out of a handful of candidates. Really liked it but didn't work out, but I would recommend any construction management professional to make the leap to construction tech by applying to Fieldwire. Great product and good team.

      Interview questions [1]

      Question 1

      A lot of questions around teaching the product and understanding of their product.
      Answer question

      Fieldwire interviews FAQs

      • Customer Success Manager applicants have rated the interview process at Fieldwire with 3.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 42.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager roles take an average of 32 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Fieldwire overall takes an average of 21 days.
      • Common stages of the interview process at Fieldwire as a Customer Success Manager according to 3 Glassdoor interviews include:

        Skills test:  19%

        Phone interview:  19%

        Group panel interview:  19%

        Presentation:  19%

        One on one interview:  19%

        Background check:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(7) ;
        2. Software Engineer(6) ;
        3. Sales(5) ;
        4. Account Manager(3) ;
        5. Construction Success Manager(3) ;
        6. Customer Success Manager(3) ;
        7. Marketing(3) ;
        8. Senior Software Engineer(3) ;
        9. Technical Sourcer(3) ;
        10. Product Manager(2) ;
        11. Sales Development Representative (SDR)(2) .


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      Jobs at Fieldwire

      2 jobs in United States
      Senior Marketing Operations Manager
      San Francisco, CA
      ·
      $110K - $130K /yr
      (Employer provided)
      View job
      Revenue Strategy & Operations Associate
      San Francisco, CA
      ·
      $116K - $142K /yr
      (Employer provided)
      View job
      View all Customer Success Manager Jobs