If I recall correctly there was a screening call & just one interview. The interview was in a branch, and it was real casual. Really just making sure you have the people skills needed in a customer facing role like this.
I applied online. The process took 2 weeks. I interviewed at Fifth Third (Beverly Hills, CA) in Apr 2026
Interview
Phone interview was okay and they ask about my customer services experience and how i can reach the target if i can work on Saturday they asked me and example how i reach out to people
I applied online. I interviewed at Fifth Third (Chicago, IL) in Mar 2026
Interview
Three step process, First a phone call that went over the basic resume asking if you have an experience in client and customer service. Second interview was with a manager in person at a branch and went into detail about the job and the expectations and what if scenarios. Final round is with the regional manager online.
Interview questions [1]
Question 1
Talk about a time that had to approach a difficult conversation and how did you go about it.
