Files.com Customer Success (Support) Team Member interview questions
based on 1 rating - Updated May 13, 2019
Very negativeinterview experience
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Files.com interviews FAQs
Candidates applying for Customer Success (Support) Team Member roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Files.com overall takes an average of 19 days.
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I applied through other source. The process took 3 days. I interviewed at Files.com in May 2019
Interview
Recruiter style/1st interview type question. "Getting to know you" typical type things. Interviewer said my resume stuck out because of my experience. Responded warmly to my answers, moreso than you would expect from an interviewer. Asked my salary target, my availability to start (2 weeks after an offer!) and told me they definitely wanted to move to the next round, and I'd hear more in an email. Got an e-mail saying they don't want to move forward. Not upset I didn't get to the next round, but quite peeved to be straight up lied to, given a false sense of hope. I'd say take these reviews to heart.