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      Finish Line

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      Related searches: Finish Line reviews | Finish Line jobs | Finish Line salaries | Finish Line benefits
      Finish Line interviewsFinish Line Customer Service Representative interviewsFinish Line interview
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      Customer Service Representative Interview

      May 25, 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Finish Line in Feb 2014

      Interview

      I applied online which was quick and easy. They called me for a phone interview and then invited me for a face to face. I was hired on the spot?

      Interview questions [1]

      Question 1

      What skills do you require for this position?
      Answer question

      Other Customer Service Representative Interview Reviews for Finish Line

      Customer Service Representative (CSR) Interview

      Oct 4, 2025
      Anonymous employee
      Indianapolis, IN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Finish Line (Indianapolis, IN) in May 2021

      Interview

      Easy, know how to sell. Very easy going. Asks basic questions like how to sell a pen and provides coaching. Treat it like any other professional interview and you'll get the job.

      Interview questions [1]

      Question 1

      How do you handle angry customers
      Answer question

      Customer Service Representative Interview

      Jun 17, 2016
      Anonymous employee
      Indianapolis, IN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Finish Line (Indianapolis, IN)

      Interview

      You will be asked to do a phone screening first, then they will do a phone test to see how you do. You will be asked to come in and interview with a supervisor.

      Interview questions [1]

      Question 1

      How did my experience relate to customer service
      1 Answer

      Finish Line interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Finish Line with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Finish Line overall takes an average of 11 days.
      • Common stages of the interview process at Finish Line as a Customer Service Representative according to 3 Glassdoor interviews include:

        Drug test:  22%

        Background check:  22%

        Skills test:  22%

        Phone interview:  22%

        One on one interview:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(714) ;
        2. Assistant Manager(165) ;
        3. Store Manager(133) ;
        4. Supervisor(65) ;
        5. Retail Sales Associate(59) ;
        6. Assistant Store Manager(35) ;
        7. Manager(32) ;
        8. Cashier(26) ;
        9. Store Associate(26) ;
        10. Sales Associate/Cashier(25) ;
        11. Sales(19) ;
        12. General Manager(16) ;
        13. Manager In Training(14) ;
        14. Customer Service Representative(13) ;
        15. Team Lead(12) .


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      Jobs at Finish Line

      4K jobs in United States
      Customer Care Professional (Full-Time and Part-Time) - Customer Care, Indianapolis, IN
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      $58K - $59K /yr
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      ·
      $71K - $73K /yr
      (Employer provided)
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      Visual Support Manager
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      ·
      $71K - $73K /yr
      (Employer provided)
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      Indianapolis, IN
      ·
      $64K - $98K /yr
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