I applied through a recruiter. The process took 3 weeks. I interviewed at First Cash (Chicago, IL) in Aug 2012
Interview
everyone's interviews are different. mine was only with the market manager. He asked me a couple questions. Most of the time I was asking him questions about the company, about the position I would be in, how the training goes, and also about the store I would be working at.
I applied in-person. The process took 5 days. I interviewed at First Cash (Houston, TX)
Interview
The district manager was very professional. He explained how commissions are earned. The questions were well thought out and he allowed me to ask questions to him as well. He is committed to recruiting top talent
Interview questions [1]
Question 1
How can you take past experiences as a manager to make you qualified for their company?
Very people focused interview. Be sure you are a people focused person. Gut instinct balanced with quick reasoning is essential to the job. The cultural fit is a big deal, and candidates scoring under 75% on the online app will not be considered. Dress is business casual. Bring your resume and be ready to answer many questions regarding customers, service, sales and relationship building. Bilingual (Spanish) is a huge plus.
Interview questions [1]
Question 1
Why do you want to work for Cash America?
How do you feel when handling difficult customers. Describe an experience you resolved well.
Do you have thick skin? Are you able to rise above another persons state, while still showing empathy?
Sell me this ... (pen, bottle of water, etc.)
I applied online. The process took 8 weeks. I interviewed at First Cash in Mar 2014
Interview
Applied online beginning of February was contacted by HR about a month later spoke to HR about 20 minutes, was told I would get a call about setting up a interview. About 2 weeks latter a interview was set up with the market manager. Waited about another 2 weeks to get confirmation that I had the job.
Interview questions [1]
Question 1
Mainly asked about my greatest strengths and weaknesses. A few what would you do in this situation questions. Very detailed interview, both Market managers were experienced and knew what they would ask next. Be prepared and be yourself it seems that they try to get a feel for who you are, and if you could handle the task of dealing with customers and employees. Also a lot of questions about my past management experience.
Assistant Manager applicants have rated the interview process at First Cash with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Assistant Manager roles take an average of 20 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at First Cash overall takes an average of 10 days.
Common stages of the interview process at First Cash as a Assistant Manager according to 8 Glassdoor interviews include:
Drug test: 18%
One on one interview: 18%
Personality test: 15%
Background check: 15%
Phone interview: 12%
Skills test: 9%
Presentation: 3%
Group panel interview: 3%
IQ intelligence test: 3%
Other: 3%
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