Customer Care Representative applicants have rated the interview process at FirstService Residential with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 63.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at FirstService Residential overall takes an average of 12 days.
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Typical interview questions in small group setting and typing test. Nothing overly surprising that would surprise you. Not very intimidating. Friendly people all around. Interview was at the call center.
I applied through an employee referral. The process took 1 day. I interviewed at FirstService Residential
Interview
The interview was pretty standard, with normal interview type questions that you can review online. Strengths, weaknesses, why you want the job, etc. There was also a typing test. It was a friendly environment.