Customer Service Supervisor applicants have rated the interview process at Fiserv with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Supervisor roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Fiserv overall takes an average of 25 days.
Common stages of the interview process at Fiserv as a Customer Service Supervisor according to 2 Glassdoor interviews include:
Group panel interview: 29%
Phone interview: 29%
Background check: 14%
Drug test: 14%
One on one interview: 14%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Fiserv
Interview
Started with a phone interview with a recruiter. A few days later I received a call to set up an in person interview. I met with 3 people at the company for the in person interview which lasted about an hour and a half. The next day I received a call with an offer. After verbally accepting I had to complete a drug screen and fill out information for a back ground check.
Interview questions [1]
Question 1
Basic behavioral questions to relate my current experience to the job duties I would be expected to perform
I applied online. The process took 3 weeks. I interviewed at Fiserv (Chennai) in Sep 2019
Interview
Had multiple round of Telecon before finall offer letter was rolledout. They were keen on understanding candidates knowledge and hence didnt bother to have a in person interview process that usually happens in all organization.
Waste of time. Over 6 weeks between 3 phone interviews and 2 in person interviews with 5 different people, I received rejection emails on 3 positions I applied for. I was even told by the recruiter that i had 2 managers "fighting over which one wanted me." Thank you for wasting my time. I wish employers would stop lying to potential employees and wasting their time. Our time is valuable also, not just yours. Respect our time!!! One of the managers that I was supposed to meet with two different times was too busy to show up for either interview. Then we scheduled one over the phone, and he didnt show for that one also!!!!!