I applied online. The process took 2 weeks. I interviewed at Foley (Houston, TX) in Jul 2022
Interview
The initial response email was received very soon after application and an interview was set up for the following week. The interview was a virtual video appointment. The questions were relevant and the recruiter was nice. A follow up survey was sent a week later, and an offer was sent a few days after that.
I applied online. The process took 1 week. I interviewed at Foley in Dec 2022
Interview
It was pretty straightforward, Anna sent an email to schedule an interview. I had to reschedule due to a family emergency and she replied promptly with her availability, after the interview, I was sent an assessment once that was completed an offer was made.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
Customer Support Associate applicants have rated the interview process at Foley with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Associate roles take an average of 11 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Foley overall takes an average of 12 days.
Common stages of the interview process at Foley as a Customer Support Associate according to 2 Glassdoor interviews include:
Skills test: 50%
Phone interview: 25%
One on one interview: 25%
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