Sales Associate applicants have rated the interview process at Foot Locker with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 13 days to get hired, when considering 254 user submitted interviews for this role. To compare, the hiring process at Foot Locker overall takes an average of 16 days.
Common stages of the interview process at Foot Locker as a Sales Associate according to 254 Glassdoor interviews include:
One on one interview: 26%
Group panel interview: 13%
Background check: 11%
Skills test: 9%
Personality test: 9%
Presentation: 8%
Phone interview: 8%
IQ intelligence test: 7%
Drug test: 7%
Other: 2%
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I applied online. The process took 3 weeks. I interviewed at Foot Locker (Toronto, ON) in Aug 2025
Interview
They want to see genuine passion for sneakers and streetwear culture, so be ready to talk about your favorite brands, recent releases you're excited about, and how you stay current with trends. They'll ask situational questions about handling difficult customers, working in a team environment, and meeting sales goals. The hiring managers are usually looking for people who can connect with customers authentically rather than just push products, so focus on how you'd help someone find the right shoe for their needs rather than just making a sale.
The interview setting is a group interview. Everyone was dressed somewhat casually and in their favourite sneakers. We were interviewed by the store manager and an assistant manager in both English and French since it was in Quebec. The questions were relatively easy, and it was easy to get your personality out there in this kind of environment.
Interview questions [1]
Question 1
If an item was out of stock, how would you handle that situation with a customer?
I applied online and got a phone call a week later to do the in person interview. In person I had to visit the store and ask for the manager that contacted me.
It was 10-15 minutes. Went pretty easy. They asked about me random questions and then told me about the job. The interviewer was nice and told me not to worry and that it is just general things.