I applied through an employee referral. The process took 1 day. I interviewed at Foot Locker (Anderson, SC) in Mar 2009
Interview
My friend initially told me that they were in need of a newbie because her friend just quit. She joked, asking if I was planning on actually going to work and not be absent without telling them. The manager barely interviewed me. Just showed me the basics and emphasized customer service. Good atmosphere. Co-workers were so comfortable with each other. Tried on the shoes and played with the rubber footballs and basketballs when no customers were around. The aerial TVs showed hip hop and alternative videos, so we weren't so bored all the time.
Interview questions [1]
Question 1
What do you do when we're out of stock of a new and popular athletic shoe?
The interview setting is a group interview. Everyone was dressed somewhat casually and in their favourite sneakers. We were interviewed by the store manager and an assistant manager in both English and French since it was in Quebec. The questions were relatively easy, and it was easy to get your personality out there in this kind of environment.
Interview questions [1]
Question 1
If an item was out of stock, how would you handle that situation with a customer?
I applied online and got a phone call a week later to do the in person interview. In person I had to visit the store and ask for the manager that contacted me.
It was 10-15 minutes. Went pretty easy. They asked about me random questions and then told me about the job. The interviewer was nice and told me not to worry and that it is just general things.