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      Forcepoint

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      Customer Success Manager Interview

      Sep 2, 2025
      Anonymous employee
      Cairo, Cairo Governorate
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Forcepoint (Cairo, Cairo Governorate) in Jul 2025

      Interview

      The interview process was very smooth and well structured. The team was extremely friendly and welcoming, which made me feel comfortable and confident. Overall, it was a very positive experience

      Interview questions [1]

      Question 1

      How do you do an upselling for opportunity !
      Answer question

      Other Customer Success Manager Interview Reviews for Forcepoint

      Customer Success Manager Interview

      Aug 23, 2020
      Anonymous Interview Candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Forcepoint (London, England) in Jul 2020

      Interview

      " The interview is a two way process to figure out whether there's a match between the employer and the applicant" , never such a phrase more appropriate, as after speaking to the hiring manager I added this company to my blacklist. After an initial interview with the internal recruiter, I moved to the next stage with the hiring manager. She joined the cal 10 minutes late and gave me attitude because I was interviewing for this position despite being in a full time job. I explained why I was looking elsewhere, but then she came back to the same point, in a very aggressive and disrespectful way, using negative language such as "this really bad". No questions based on competency or experience, just attitude and negativity, which was quite bizarre as, in preparation for the interview, I found out that the hiring manager changed several jobs, some of which lasted less than 6 months. The hiring manager was so rude that any glimpse of motivation was totally drained after the call. Just stay away.

      Interview questions [1]

      Question 1

      Why do you want to leave your job. That was the only question she asked.
      Answer question
      2
      avatar
      Forcepoint response
      5y
      We are very disappointed to hear about your experience interviewing with one of our managers, we are sorry that you experienced this. This is not a representation of the rest of our workforce and culture. If you are open we are interested in continuing the conversation can you email us at feedback@forcepoint.com and mention this Glassdoor interview post.

      Forcepoint interviews FAQs

      • Customer Success Manager applicants have rated the interview process at Forcepoint with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Forcepoint overall takes an average of 21 days.
      • Common stages of the interview process at Forcepoint as a Customer Success Manager according to 1 Glassdoor interviews include:

        Skills test:  25%

        Phone interview:  25%

        Background check:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(74) ;
        2. Technical Support Engineer(41) ;
        3. Senior Software Engineer(38) ;
        4. Account Manager(25) ;
        5. Manager(24) ;
        6. Senior Sales Engineer(22) ;
        7. Inside Sales Representative(20) ;
        8. Sales(20) ;
        9. Sales Engineer(19) ;
        10. Engineer(13) ;
        11. Sales Representative(13) ;
        12. Director(12) ;
        13. Principal Software Engineer(12) ;
        14. Account Executive(11) ;
        15. Customer Success Manager(10) .


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      Jobs at Forcepoint

      1 jobs in United States
      Manager, Customer Success Management NAM West
      Austin, TX
      ·
      $130K - $150K /yr
      (Employer provided)
      View job
      View all Customer Success Manager Jobs