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      Forward Air

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      Customer Operations Coordinator Interview

      Mar 29, 2022
      Anonymous employee
      Grand Rapids, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Forward Air (Grand Rapids, MI) in Mar 2022

      Interview

      My interview was on Microsoft Teams. It was very easy to hop on! They worked around my schedule, so that was nice! The interviewers were nice and answered all my questions.

      Interview questions [1]

      Question 1

      Q: What experience do you have with customer service?
      Answer question

      Forward Air interviews FAQs

      • Customer Operations Coordinator applicants have rated the interview process at Forward Air with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 53.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Operations Coordinator roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Forward Air overall takes an average of 17 days.
      • Common stages of the interview process at Forward Air as a Customer Operations Coordinator according to 1 Glassdoor interviews include:

        One on one interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Dispatcher(14) ;
        2. Dock Worker(14) ;
        3. Customer Service Representative(13) ;
        4. Manager(12) ;
        5. Account Manager(10) ;
        6. Cargo Handler(10) ;
        7. Forklift Operator(10) ;
        8. Class A Truck Driver(9) ;
        9. Truck Driver(8) ;
        10. Operations Manager(7) ;
        11. Dock Supervisor(6) ;
        12. Terminal Manager(6) ;
        13. Operations Supervisor(5) ;
        14. Owner Operator(5) ;
        15. Supervisor(5) .


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      Jobs at Forward Air

      18 jobs in United States
      Regional Carrier Service Coordinator
      Groveport, OH
      ·
      $21 - $21 /hr
      (Employer provided)
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      Customer Relations Coordinator
      Irving, TX
      ·
      $39K - $52K /yr
      (Glassdoor est.)
      View job
      Customer Relations Coordinator
      Atlanta, GA
      ·
      $21 - $26 /hr
      (Employer provided)
      View job
      Customer Relations Coordinator
      El Paso, TX
      View job
      Customer Relations Coordinator
      Bloomington, CA
      ·
      $17 - $20 /hr
      (Employer provided)
      View job
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