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      Foundever

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      WFH Customer Service Interview

      Feb 23, 2022
      Anonymous employee
      Springfield, MO
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 5 days. I interviewed at Foundever (Springfield, MO) in Feb 2022

      Interview

      Beware of this company. I was recently hired for a job I was very excited to start, unfortunately for me since they merged with Sykes, they had used my old information instead of the updated information I gave them. Due to their clerical error I was not able to attend orientation. I reached out to my recruiter 2 days before orientation to retrieve this information. She did nothing to help me, she said I gave a phone number I didn't even remember until she sent it to me. Due to this clerical error and no help from my recruiter what so ever, they rescinded the offer. The reason I am posting this is to help people be aware of the type of sloppy, unorganized, revolving door of a company this is. If you are looking for something satisfying and long term I would avoid this company. The 2 companies merged for only what I would assume would be survival and it greatly shows.

      Interview questions [1]

      Question 1

      Normal nonsense questions used to decipher your personality type. Also they make you play a bunch of stupid games that waste a lot of time.
      Answer question
      1