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      Customer Experience Cx Interview

      Mar 2, 2022
      Anonymous employee
      Porto, Oporto
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 5 days. I interviewed at Foundever (Porto, Oporto) in Feb 2022

      Interview

      You have to do a language test which takes roughly 1h. Once you successfully pass that first step you will have a call with the recruiter which will make you a few questions regarding your experience, the role and how would you react to specific situations in specific.

      Interview questions [1]

      Question 1

      - What motivates you to work as customer advisor? - How would you react towards an unsatisfied customer and what strategies would you use. - Tell me more about your past work experience.
      Answer question