Bilingual Customer Service Representative applicants have rated the interview process at Foundever with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Bilingual Customer Service Representative roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 11 days.
Common stages of the interview process at Foundever as a Bilingual Customer Service Representative according to 1 Glassdoor interviews include:
Background check: 20%
Personality test: 20%
One on one interview: 20%
Skills test: 20%
Presentation: 20%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Foundever (Alajuela) in May 2022
Interview
Me tomó tres días, varias reuniones en Zoom, pero las preguntas son muy básicas, así que solo hay que responder un poco alargado y lo mejor posible. No se debe de tener miedo, las reuniones fueron seguidas
I applied online. I interviewed at Foundever (Burnaby, BC)
Interview
The interview overall was good , it was a video interview that had all the question needed for them to understand the employee they wanted and if he or she had everything they wanted in a bilingual customer service representative
Exhaustive, they call you and for the second interview make you an appointment that they are going to cancel it a lot of times, the first time they make you know that the interview is going to be moved but then if the supervisor or whatever didn't go to the meeting they aren't going to tell you a single new about your process until you finally reach that appointment, could be weeks or could be months.
Interview questions [1]
Question 1
Some general question, previous experience and roleplay .
I applied online. The process took 4 weeks. I interviewed at Foundever (Ciudad de Mexico) in Aug 2023
Interview
The interview and the whole hiring process were simple, fast, and without too many interviewers. The staff was always kind. The only con is that the process took too long for us could start working.
Interview questions [1]
Question 1
Experience Language domain location studies salary