Asking your personal opinion and the level of understanding the information of hotel
Self introduction is compulsory
Language skills is also important to able to present your ideas
Getting yourself prepared is very important
I applied through an employee referral. The process took 1 day. I interviewed at Four Seasons (Orlando, FL) in Nov 2016
Interview
Three separate interviews, all in one day. About a 4 hour process. First interviewed with HR. Generic questions like "why the four seasons", and "give me an example of...". Waited an hour to meet with manager of restaurant. Way more personal and intimate interview. Pretty much talked about what my schedule will be like, the uniform, what a day on the floor will be like, etc. Then was asked to wait another hour to meet with HR once more. This time a group interview setting. Pretty much a teamwork exercise seeing how everyone will possibly work as a team.
Was asked to stay for each additional interview spanning from 1pm to 5pm for them to tell me "we will get back you in two days with our decision.." Next day receive an e-mail stating they will unfortunately not continue my application process.
Talked to another applicant who drove over an hour three separate times for those three interviews only to also be turned down. Very large waste of time, not sure why three separate interviews are needed to make the decision.
Interview questions [1]
Question 1
Why do you want to work at the Four Seasons?
Give me an example of a time where you had to make a split second decision.
Example of a time where you went above and beyond for your guest.
I applied online. The process took 2 months. I interviewed at Four Seasons (Jackson, MS) in Aug 2023
Interview
They will mail you amd then give tou a job offer then you have to talkt to them friendly nothing serious, then the next interview will be with the genral manager it is super easy
I applied online. I interviewed at Four Seasons (Minneapolis, MN) in Apr 2023
Interview
Three interviews overall, with one online and two in person. The process was swift and all done within one week. Everyone in the building is kind and welcoming which I appreciated.
Interview questions [1]
Question 1
Can you describe a time you went above and beyond for a customer?